ADD POWR Sorcer X4, Apprentice and Symphony I/O

So, I received the 3 units and can provide these comments.

The Coaxial unit does not work with my Satellite (Dish) (no signal) but does work with my outside antenna.

One of the HDMI units worked ok with my Satellite HDMI connection but not with my Oppo 205 HDMI connection. (No signal)

Where it works, it is impressive, but I am disappointed in its short comings. Bill from ADD POWR is aware and before I send the units back for refund, I am giving him a chance to rectify if possible. Maybe I will wait a week.

Disappointed also in the fact that he wants me to pay for return shipping. Not much money I guess but I already paid for the units shipping cost to me.

ozzy

Ozzy did you discuss with Bill your application and what you were going to use these units on? The coax unit will not communicate directly with your satellite dish. It was never designed to do so! But from an OTA antenna or Cable box it works wonderful. With the HDMI unit your Oppo is now older technology and the cable in the vivid will pass the current cable spec’s for the newer tv demands. Finding a cable that will work with the old and the new is a nightmare. Why would you be disappointed in Bill because you need to pay return shipping when he gave you a major discount on your initial purchase! Bill will do everything in is power to make you happy and design a custom unit just for your situation.

@ozzy  The Vivid cannot yet handle satellite dish GiHz frequencies. This presents a challenge which I believe can be addressed successfully. Vivid can boost signals in the video range whether they be composite or component video. There may be an issue with the Oppo unit as the Vivid internal cable is compliant to HDMI 2.1:

48GBs, 8K@120 Hz 144Hz eARC HDR10 4:4:4 HDCP 2.3.

The (3) units were accorded at a deep discount along with a small ship charge. So I do not understand the complaint. Also, we are not an Amazon type seller that can take returns at no charge.

So, it is my hope that you will retain the use of the coax unit with the outside antenna and employ the HDMI unit for the satellite connection.

We cannot guarantee that the Vivids will work in every system. But presently the track record of Vivid and customer satisfaction is very high.

In response to your current statement.

1. The reason you finally agreed to the discount was because I was buying 3 units at the same time.

2. Somewhere on your website you should caution folks that it will not work with Satellite equipment.

3. Not sure why it does not work with an Oppo 205, many people probably have similar units.

4. And yeah, I believe if it does not work YOU should pay for the return shipping.

ozzy

I found this on the internet about the Oppo HDMI output.

Oppo 205 VIDEO OUTPUT:

1x HDMI 2.0 w/HDCP 2.2

Yet, I am using an 8K HDMI cable successfully. (However, still won’t work with the Add Powr Vivid unit).

I must admit this is all confusing.

ozzy