@daros71
This seems to be a simple matter of leverage.
You say you have an invoice from Tekton with your address and shipping costs. How did you pay Tekton? If you paid via PayPal and or credit card you have the leverage. If you didn’t Tekton has the leverage.
If you paid via PayPal / Credit card inform Tekton you are going to initiate a dispute with PayPal and or your CC company as they have not delivered the product that you paid for. You have the invoice from Tekton to back up your case.
Tekton will most likely buckle at that point. If they don’t I’m sure you’ll win the dispute and Tekton will have to pay return shipping.
If you paid by some other way you probably have no leverage and will most likely have to pay the additional 350€ to get your speakers.
I wish you good luck and, should you end up with the speakers, I hope you like them.
This seems to be a simple matter of leverage.
You say you have an invoice from Tekton with your address and shipping costs. How did you pay Tekton? If you paid via PayPal and or credit card you have the leverage. If you didn’t Tekton has the leverage.
If you paid via PayPal / Credit card inform Tekton you are going to initiate a dispute with PayPal and or your CC company as they have not delivered the product that you paid for. You have the invoice from Tekton to back up your case.
Tekton will most likely buckle at that point. If they don’t I’m sure you’ll win the dispute and Tekton will have to pay return shipping.
If you paid by some other way you probably have no leverage and will most likely have to pay the additional 350€ to get your speakers.
I wish you good luck and, should you end up with the speakers, I hope you like them.