Actual Lead Time on Tekton Speakers

A 20% deposit seems fair. I know that many of their speakers are custom orders, but since the demand is there, any speaker that is refused after 18 weeks gets sold to the next guy in line and Eric gets to keep the deposit. Seems like a win for Tekton. I would not be happy with giving up my $$ for months on end while playing the waiting game.

Mistakes happen and from the provided information it’s difficult to discern if the fault lies with Tekton or the carrier.   
But the bottom line is this. A stand up dealer, seller, manufacturer, etc will absorb the cost to make it right. It’s just good business sense. If Eric is saying you are on your own now, you figure it out, well that’s just not acceptable.

But the problem now is it sounds like you ARE on your own. You could just send them back, but that will cost you more than getting them from where they are now to your house. And what happens if you pay the extra coin to get them home and you don’t like them? Shipping back to the US? You are in a precarious situation and I wish you good luck. I would still press Eric for a refund to offset the extra expense.

Oz

4:55pmKeep your comparison, you lost any credibility when you bought the Tektons my friend

You must be a real joy to be around…………..

@daros71, you will find that most of the armchair critics in this forum have never even heard what they are criticizing. Some look at measurements, some read reviews, some just like to bitch about anything they "feel" is inferior. You just have to learn to separate the wheat from the chaff, and there is plenty of chaff around here........

I just really hope that after auditioning you feel the need to return them. That would be a nightmare.

Did you forget a word in there? (Don't?)