I think we are all insane. I have also known Chad and done business with him since the beginning of time. I have found that he accepts returns on defective records, and if memory serves, doesn't he do some pretty good deals on shipping?
I guess the couple bucks to return the defective sleeves might irk- why don't you call them back and say you'll send a sample so that they can see what you are complaining about- you could probably stick that in an envelope and mail it cheaply; and suggest in the meantime that they send you a new batch, after Qc'ing to make sure the replacements are oK. that' way, you aren't out anything but a small charge for sending back a sample; or, perhaps Chad will cut you a break on shipping on your next order, just because you had a bad experience which doesn't sound like his fault.
But, it ain't worth getting twisted about- its nickels. If you said he sold you a defective amplifier or turntable and wouldn't take it back, i could see why you'd make an issue out of it and go public; for this, I think it's not worth it, or the upset other members here are having over a small issue. Respectfully,
Bill Hart
I guess the couple bucks to return the defective sleeves might irk- why don't you call them back and say you'll send a sample so that they can see what you are complaining about- you could probably stick that in an envelope and mail it cheaply; and suggest in the meantime that they send you a new batch, after Qc'ing to make sure the replacements are oK. that' way, you aren't out anything but a small charge for sending back a sample; or, perhaps Chad will cut you a break on shipping on your next order, just because you had a bad experience which doesn't sound like his fault.
But, it ain't worth getting twisted about- its nickels. If you said he sold you a defective amplifier or turntable and wouldn't take it back, i could see why you'd make an issue out of it and go public; for this, I think it's not worth it, or the upset other members here are having over a small issue. Respectfully,
Bill Hart