Accuphase SACD DP-85 problem

Hello Metralla/Dweller,
Thanks for your advice.
I "initialized" the player following the operational manual several times.
I also followed the tips from Dweller, and the problem remains.
I emailed Accuphase Japan two months ago, and haven't received any reply yet.
Does anybody know any techs can repair Accuphase player?
Thanks!

I'd ask Axiss Audio how to contact someonw at the home office for assistance.
They may not want to fix your problem but I don't think
they would be petty enough not to help.

I emailed & called Axiss, and their response was firm: they checked the serial number first, if the unit was not sold through them, sorry! No advice, no service.
I understand their attitude, there are way too many Accuphase products brought in through the grey market. They have to protect their own interest.

Accuphase Japan in my experience rarely if ever respond to email. With my Accuphase CDP I had the opportunity to buy it cheap b/n in another country but decided to get it at a premium in my home country because of this Accuphase protective support policy. Suggest you try to contact the distributor/dealer in the country where you bought it, maybe they can help you out via email/phone.

I am having the same problem with my Accuphase Dp78.

After a few discs, it starts do show the "TOC ERROR" message. Turning it off and waiting several minutes seems to work for some time, but the problem is coming more often lately.

Does anyone have the service manual of Dp78? If so, how can I do the self alignment procedure?

Tks,

Rodrigo