Accuphase DP-78 doesn't read SACD layer


I have a Accuphase DP-78 SACD player that will play pure SACD's, CD's, and will play the CD layer on a Hybrid SACD but no longer picks up the SACD layer. Has anyone come across this? I tried air blowing the inside was not successful.  Any Suggestions? or can you suggest a reputable NJ or metropolitan area repair?  
salc
salc

Consult AXISS Distribution Inc. to find the authorized repair service center. Keep me posted on your progress.

Happy Listening!
appreciate you input.  Accuphase is nearly impossible to interact with given their location.  I did contact AXISS a while back and they were not too helpful.  I was able to find a repair individual in California i believe AXISS had suggested as I said its been a while, hard to believe that no one on the east coast is available.  the guy in California had some easy checks such as blowing the inside of the unit which I tried.  However one needs to be careful with propellants.  If I don't come across someone locally the transport part including new lens is a sony KHM-230AAA is readily available on the internet for about $75, I may try replacing it myself which I would rather not do, but may have not choice.  The unit sonics are a killer and worth fixing.   btw the guy in California wanted $1500 to replace that part, crazy given the cost of the part. 
thanks again
salc:

I am an authorized Accuphase dealer on the east side of the Hudson. My E.E./P.E. repair person maybe able to help you out. Is the unit a US Axxis import or from another country? If the unit no longer under warranty or comes from another area please get in contact with me.

Sorry just noticed your post!
Hopefully the Accuphase dealer can square you away but if not you may want to contact Music Technology in Virginia.

Bill Thalmann is excellent and has fair pricing.  He modded CJ tube gear for me years ago and I know he or he has a tech that works on sacd/cd players.

By all accounts the Accuphase is a deck worthy of keeping in service and functioning.

Good Luck 
Have not made any progress on this.  Still searching for help and reputable assistance.  
"Ivanj"  member can you provide contact information on your dealership for assistance on servicing Accuphase DP-78
It carries the Sony mechanism as SCDXA9000ES, common issue, reads all but SACD layer on hybrids, you can change the laser but this will happen again sooner or later. I have learned to live with this, as i have mine since 2005. Laser changes are easy but require the test material (discs) for adjusting correctly the biases for CD & SACD. Better check with Accuphase or find somebody who knows how to do it.

G

thanks for you input.  Over the last few years I have just learned to live with it.  The Accuphase player is so good on CD layer.  It's a shame thought since I have a fair number of audiophile SACD's.  

Also that mechanism is no longer available.  Only issues are from China on ebay or sites where the units have poor reviews being suspect or used.  So I would preferably want to have a reputable Accuphase service place in the NY/NJ area that has experience with something like this, before going down this path.

Appreciate everyone's input.

Salc
one last thought, you mentioned that the laser bias needs adjusting on a replacement. Not knowing anything about this, Is there any reason why the bias on the existing laser is out of wake and couldn't be adjusted to play SACD?
Normally an existing laser can shelf readjust if you leave the disc in the player shut the unit down and power up again. On lasers replacement new adjustments have to be made meeting manufacturers voltages mainly for the RF amp. 
I know that Accuphase chose these lenses and mechanism for there are plenty around.
Strange that you cannot locate one.
Hope you fix it.

G
salc

Thank You for the update. Keep me posted, as I own, an Accuphase DP-65V. A stone classic CD player from 1997-2004 vintage. I know that someday, it will require service.
Reach out to ivanj or Bill Thalmann. As above.

Happy Listening!
After some further reaching out with Music Technology in Virginia.  They were very personable and had some experience with replacing laser lenses from China.  Their experience was mixed.  Some client never came back which means they were either happy with the repair or just decided to live with what they have if it failed.  Some returned the units as they failed again.  As noted by other reviewers quality is suspect from reproductions from China.  Sony no longer makes the units so I'll just live with what I have, it still sounds good.  Do not plan on going down the rabbit hole with suspect China reproductions.

thanks again for all your input.  I will definitely consider Music Technology for any further repairs they sounded very knowledgeable and professional.

salc

I understand your conundrum. Regarding Audio, I do not purchase anything knowingly sourced to china.
Watch eBay regularly, as those laser blocks,  become avail from time to time.
Happy Listening!