All salesmen are prejudice. No single audio dealer has everything that I want. For example, if you go to the AD for advice, would they actually tell you to go down the street to audition a pair of Revel’s or Wilson’s because that would fit tour needs better than what stock? That’s like saying a Toyota dealer telling a customer they would be better off buying a Ford.
I would agree that AD didn’t have to support the “gray” market product, but it sounds like AD did everything he could to put the client down. I didn’t hear anything that the client took many hours of AD’s time then went online to buy it much cheaper. AD should have explained the scenario but should have assisted the maybe future client to help find someone to help him.
Now, if I was that person that needed help, the next time I was looking for a new component, I know who I wouldn’t go to.
I personally don’t think it’s appropriate for dealers to respond to audio threads because of their biases. All audiophiles have a bias to what they have purchased, but they aren’t trying to sell you something.
I would agree that AD didn’t have to support the “gray” market product, but it sounds like AD did everything he could to put the client down. I didn’t hear anything that the client took many hours of AD’s time then went online to buy it much cheaper. AD should have explained the scenario but should have assisted the maybe future client to help find someone to help him.
Now, if I was that person that needed help, the next time I was looking for a new component, I know who I wouldn’t go to.
I personally don’t think it’s appropriate for dealers to respond to audio threads because of their biases. All audiophiles have a bias to what they have purchased, but they aren’t trying to sell you something.