2. amps-preamps
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25 year warranty – thoughts invited

I've often wondered why despite mega-bucks and assuming mega-reliability why warranties on audiophile gear are so time limited. Surely if the maker, or more relevantly the dealer had true confidence in both the brand and the model they’d be keen to offer something exceptional. However, they rarely do.

So I was surprised and pleased to spot this morning that one of LFD Audio’s retailers is at no extra charge providing a 25 year parts and labour warranty to buyers of new amplification and phono stages. http://lfd4u.com/our-2-service-levels/our-prices-gold-standard/

Apart from Bryston (I think) no one else is offering this. Isn’t it time they did? So why aren't they?

LFD don’t produce anything with movable parts so I guess they wouldn’t get snookered into a 25 year warranty on a laser assembly. Also, if I've read the text correctly the warranty is transferable to each new owner in the 25 year period. Is this a new paradigm, an offer too good to be true – or what? Thoughts invited. Thanks
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Showing 3 responses by zd542

zd542
5,339 posts
 
"Hmm. Curiously un-positive responses so far."

I've seen many times where well respected audio brands fix problems that were defective long after the warranty has expired. In each case, though, the problem was clearly a defect and not something the user did. It does make sense. No company wants to see people having problems with their gear.
zd542
5,339 posts
 
"The warranty does have a cost, and it is passed on to the consumer. All manufacturing costs are passed on to the consumer, and that includes repair costs."

Every expense the business has must be passed on to the consumer regardless of what it is. The business wouldn't be able to survive any other way.

"So it's like you paid an extra surcharge on the unit's purchase price for insurance purposes. Look at this warranty as a communist proposition. You are paying the costs for repair work being performed on others gear, so that in the event that someday your unit needs serviced, it will be done for no charge."

I agree, but what other choice is there?
zd542
5,339 posts
 
"Companies come and go, but an insurance company tends to last a 'lifetime'."

Yes, and so do the premiums.
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