tli
Responses from tli
Service from Audio Research Another two days have gone and still no news for my ARC Ref 250. I don't mind waiting but at least they should give me an account on what is going on. I emailed Kalvin and there is no reply.It is very bad to take away a new amp from user for two w... | |
Service from Audio Research No 12V on/off is used in my system and my speakers are passive. Only one of the two mono blocks is having problem. I think the problem is due to a faulty thermal sensor which is too sensitive to shut down amp and only reset itself after it is comp... | |
Service from Audio Research When I try to turn on the amp after it is switched off, both the power light and meter light are on. After one second, the meter light is off and nothing happens. The amp is dead, all the tubes are not litted and of course no music from it.When I ... | |
Service from Audio Research I have upload a video on youtube showing the problem. Members are welcomed to have a look and share your comments.https://www.youtube.com/watch?v=NKPCbXbI5Hs&feature=youtu.beTitle on youtube: Audio Research Reference 250 cannot be turned on again | |
Service from Audio Research I finally got an initial response from the service department of the Hong Kong distributor. They said they have tested the amp in their workshop for a few days, switching it on and off several times a day but failed to detect any abnormality.Appar... | |
Service from Audio Research I got a reply from Kalvin Dahl yesterday. He said he was so busy sometimes that he could not reply all emails. Fair enough.He said he will try to help with the repair through the Hong Kong distributor. Let's wait and see. |