hgeifman

Responses from hgeifman

Mcintosh customer support
+1, "It also sounds as if they did not make their firmware upgrade process more bullet proof and now the end users are suffering for it".   And a very important lesson for McIntosh.  
Mcintosh customer support
@sabih, Did you ask your McIntosh retailer if they will install the firmware update for you?      
Anyone pair a Mola Mola power amp with LTA Microzotl Preamp?
I have no experience with the Mola Mola power amp with the LTA Microzotl Preamp. I previously owned a Mola Mola Kaluga HYPEX class D 1200 power amp and decided I do not like class D sound. Obviously, everyone has a different opinion on this topic... 
Aurender AP20 Impressions
  @blisshifi Thanks for your great review of the Aurender AP20 The Aurender AP20 uses the Purifi Eigentakt 1ET400A class D amplifier. I previously owned but did not like the HYPEX 400 amp or the HYPEX class d amp. I recently learned about the ... 
what's a good Gan / Class D option under 3k? Nilai or Ncorex500?
What about this GaN based amplifier? I just discovered this USA based company and know very little about their products. Please see this link: ”The AGD “TEMPO” Stereo Amplifier is the new addition to our state-of-the-art Hi-End Power Amplifiers ... 
What happens if I need help with an audio component?
Please see this great example of customer support: @mgattmch posted this on Audiuogon Misc Forum:  "Shout out for Devialet great customer support. Yesterday I spent the best part of 2 hours trying to get my Devialet Dione sound bar to pair with t... 
Looking for advice - Mola Mola Kaluga amp has no output
@musicmatters1206, I agree with @deone above that is very strange that both Mola Mola amps stopped working at the same time. Is there a possibility the issue could be with the preamp? Please keep us posted thanks      
Looking for advice - Mola Mola Kaluga amp has no output
@musicmatters1206, This Audiogon member purchases non working amplifiers from various companies. I suggest you can him and see what he offers on your Mola Mola Kulgua amps. It certainly is worth a phone call. Wanted - Broken / As Is / Non Working... 
Looking for advice - Mola Mola Kaluga amp has no output
@musicmatters1206, Email I received from  Mola Mola: "My name is Ewald Verkerk, I am the international sales director at Mola Mola, Sorry to hear about one of your amplifiers failing Due to a public holiday our support team is not available today... 
Looking for advice - Mola Mola Kaluga amp has no output
@musicmatters1206, Email from Bill Parish from GTT says "Thanks - Yeah MM is out today, National Holiday over there. When they are back in and sort thru their emails they will just kick it to me. Then I will have a way of contacting him". I sugge... 
Looking for advice - Mola Mola Kaluga amp has no output
Please call Bill Parrish from GTT. He is the USA Distributor for Mola Mola and is very helpful. His email address is av@gttaudio.com I emailed him your Audiogon post.  
Questions about Musical Fidelity M5si Integrated
I used ordersus@focal-naim.com. MF Support link  
Looking for advice - Mola Mola Kaluga amp has no output
Please unplug your Mola Mola Kaluga amp from all electrical power, wait a full 5 minutes. Plug it back and see if this works. If not, I suggest you call your retailer. If not possible, send another email to Mola Mola. Call them if possible. A bet... 
Playback Designs MPD6 or Bricasti M21?
@acurus, okay, I understand.  I own the Bricasti M21 DAC very much.  It substantially improved the sound quality in my system and I strongly recommend it.  Their customer support is great and I encourage you to call them to get more info on the M2... 
Questions about Musical Fidelity M5si Integrated
I never had trouble getting customer support for my Musical Fidelity M6Si amp.  MF might take a couple of days to respond BUT they always respond.  Their equipment is recommended and I like my amp very much.