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alightronics

Responses from alightronics

PSVANE Discussion & Impressions Thread
@markusthenaimnut  Hello, I am Melody. I was also replying in the other thread. Thank you for your questions. I’m happy to respond again here so that more audio enthusiasts who are interested in the Psvane brand can gain additional information. ... 
PSVANE Discussion & Impressions Thread
@milpai Thank you so much for your support of our Horizon series products! We’re thrilled to hear your positive feedback on the 12AU7, especially regarding the sound quality and aesthetics. Your appreciation is the greatest encouragement for us. P... 
PSVANE Discussion & Impressions Thread
@milpai Thank you for your support of our product. I look forward to your review and feedback!  
PSVANE Discussion & Impressions Thread
@no_regrets You’re welcome! I’m very happy to communicate with you, and if you have any questions in the future, feel free to reach out to me.  
PSVANE Discussion & Impressions Thread
@alexberger  Hi Alex, Maximum Screen Voltage: 315V Maximum Plate Dissipation: 14W Screen Grid Current: 45mA Grid Resistance: 100kΩ Amplification Factor (μ): 10 Transconductance (gm): 4.1 mA/V Plate Resistance (Ra): 80kΩ Maximum Cathode Cu... 
PSVANE Discussion & Impressions Thread
@riparian thank you very much!  
PSVANE Discussion & Impressions Thread
@riparian  Hello, regarding the issue you mentioned, we have reached out to Amazon, and they require the relevant order number to investigate the situation. Without the order number, they are unable to process our case. Could you please provide t... 
PSVANE Discussion & Impressions Thread
@no_regrets  Thank you for your support of Psvane. No matter where you purchase from, you are supporting our brand. In fact, our official warranty policy is consistent, which is to offer a 24-month free replacement. Each distributor may provide d... 
PSVANE Discussion & Impressions Thread
@no_regrets  Hello Don, Since we ship directly from China, we are unable to offer a 90-day free return window. However, we can certainly provide you with a 24-month warranty. Best regards  
PSVANE Discussion & Impressions Thread
@no_regrets  I’m really glad to hear that you were able to get a refund from the seller. If you’re not considering purchasing through Amazon, you can also buy our ACME series products directly via our official email (psvaneusa@gmail.com). Lastly... 
PSVANE Discussion & Impressions Thread
@audioquest4life  We are very sorry for the unpleasant experience! We take your feedback very seriously and have immediately reported the issues to our internal team for review. We also want to assure you that our products are fully tested before... 
PSVANE Discussion & Impressions Thread
@tlcocks The EL34 you have is already the highest grade EL34 from PSVANE, offering the best overall performance and sound quality.  
PSVANE Discussion & Impressions Thread
@mofimadness  Thank you for your recognition! Looking forward to your review.    
PSVANE Discussion & Impressions Thread
@tksteingraber  1. The two Cossor tubes you mentioned are customized tubes. Besides retail, Psvane also manufactures tubes for many audio and musical instrument brands worldwide. Due to the differences in performance and application environments ... 
PSVANE Discussion & Impressions Thread
@tksteingraber Sorry, I don't get your questions. Would you please make easier to understand ?