Don't fool around, un plug it quickly and ship it back to Bel Canto for repair. They know their product, all others will be learning at your expense.
Bel Canto left channel cutting out with distortion
I am hoping someone can give me advice in regards to my Bel Canto eVo2i GenII integrated amp. I bought this amp used about a month ago and for the first couple weeks it worked perfectly. Last week I changed all my cables, and for the first time, hooked my CD player up using Balanced.
At first, I did not have any problems. Then one day while doing some listening, out of nowhere the left channel cut out and became heavily distorted. At first I thought it was the tube in my CD Player, so I replaced them. No fix. I made sure the speaker cables were secured and tight. No fix. Then I unplugged the XLR from the back of the amp, and plugged it back in. It began to work again... This occured about three more times within a few days (The problem seemed to be resolved after unplugging/replugging the cables multiple time), then worked fine for a week straight.
The other day it went out again, and is out for good. No matter what I try it will not come back. The reason I think it is the amp is that if I switch the L and R cables only at the amplifier end, it always stays in the left channel. I know for a fact the right channel from the CD player is working, because it works in the R input on the amp. So this must be an amp issue right?
Also, since this has been happning. When I turn the amp off using the rear switch (Not standby) there is a huge thump/pop when turning the unit back on. I am afraid it is going to ruin my speakers. It never did this before...
Any info on what this might be? I talked to Bel Canto and they quoted me over $900 after shipping and labor to replace the Amplifier Board (if this is the culprit).
I live in Orange County, CA. Are there any local techs that can solve this sort of problem?
At first, I did not have any problems. Then one day while doing some listening, out of nowhere the left channel cut out and became heavily distorted. At first I thought it was the tube in my CD Player, so I replaced them. No fix. I made sure the speaker cables were secured and tight. No fix. Then I unplugged the XLR from the back of the amp, and plugged it back in. It began to work again... This occured about three more times within a few days (The problem seemed to be resolved after unplugging/replugging the cables multiple time), then worked fine for a week straight.
The other day it went out again, and is out for good. No matter what I try it will not come back. The reason I think it is the amp is that if I switch the L and R cables only at the amplifier end, it always stays in the left channel. I know for a fact the right channel from the CD player is working, because it works in the R input on the amp. So this must be an amp issue right?
Also, since this has been happning. When I turn the amp off using the rear switch (Not standby) there is a huge thump/pop when turning the unit back on. I am afraid it is going to ruin my speakers. It never did this before...
Any info on what this might be? I talked to Bel Canto and they quoted me over $900 after shipping and labor to replace the Amplifier Board (if this is the culprit).
I live in Orange County, CA. Are there any local techs that can solve this sort of problem?
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- 9 posts total
- 9 posts total