Problem with FedEx Ground Shipping?

FedEX ground damaged my DeCapo speakers and I had to send them back to Katli Audio. The animal that handled them dropped them at least 5 ft. in the damage a thon.
Fred, the owner is terrific and refunded my money quickly and without question. FEDEX is never getting my business and Katli will.

My experiences thus far has been that of no damed goods in dozens of audio shipments from Fed EX Express. I've had lot's of dammage claims however from UPS (in over 100 packages shipped) while I've only recently started shipping fed ex ground, I've never had a dammaged item. However, from what's being said previously here, sounds like FEDEX express might be a different animal, and safer overall. However, I have noticed that claims are more difficult with
FED EX, and they're more reluctant to pay it seems. On the other hand, with COD's, you get paid quicker with FED EX, and UPS takes their sweet time!
I must say though, my preference overall is UPS shipping hands down!..even though they've broken a bunch of my expensive stuff!! Why you ask? Simple..they do brake stuff quite frequently, but they are quick to pay the claims!! I've actually received over $7K in claims from UPS in the past year!!! So, no loses really...just a little time and agravation. Oh well. STill UPS for me

Keep away from FedEx ground (normal FedEx is good).

My shipper told me FedEx ground is handled by RPS, which he has NOT had good results with.
I've never had a problem with UPS, over 50 packages shipped to and from.

Fedex owns RPS, so don't let them pass it off as someone elses problem. They are cheaper than UPS, but I guess the same other than that.