Clearaudio emotions turntable ???


Today I received my clearaudio emotions turntable.
Before I bad mouth them on this site Im curious to know if anyone else has any experience with setting up the turntable.
Specifically the arm.
They've been emailed but I don't expect a response prior Monday.
128x128hbarrel
Not personally but I onced waited in a dealers shop FOR EVER while he set up a cartridge on it.
It's now 4 o'clock in the afternoon in Germany and I've yet to receive a response from clearaudio regarding the email sent the previous Friday.
Needless to say I'm becoming disappointed and discouraged.
When I bought my Emotion in June, I emailed them with a question. Still waiting on that response. If you don't mind the charges you can phone them and they apparently have very friendly and supportive phone services, just don't do e-mail.

I'm loving my Emotion/Satisfy/Aurum Classics combo. Please feel free to email or post your question and I'll see if I can help.
Thanks for the response Mtz.
In my opinion the engineering on the Satisfy arm is subpar.
For a buck two ninety five huge improvements can be made. Mounting improvements.
The more I thought about it over the weekend the more dissatisfied I've become.
I'm just going to return the table and further explore the options.
But to answer your question... yes I do mind the charges. For a thousand bucks there are some implied things I expect from a vendor.
I assume you're referring to the single-set screw design? Or is this an arm-geometry query?

I would like a more secure mount for the arm on this table but after 3 months I haven't found the single screw to be a problem. Still, more would be nicer.