Feedback does not alway tell all


I meant to post this under 'Misc.' instead I put it under Music.
I'm sure a moderator will catch it, so here it is:

I'm starting this thread because recent exchanges here have demonstrated that I am not the only with these experiences. It might also serve as a warning to the initiated. I do not think that the problem as an easy fix, but I do feel it's important we are aware of it.

Heck, it's ultimately more of an annoyance than a danger. But most people here behave in a polite and honorable fashion, and have a sense of community very rare anywhere on the net, so anything we can do to encourage these positive attributes we must do.

The feedback system is very good, but it is no the tell-all. Feedback generally applies when a transaction completes, therefore the situations below would not be feedback-worthy. Besides, leaving negative feedback can always prompt a retaliatory tit-for-tat.

I've had sellers with 'good feedback' drop off the face of the earth, after we'd agreed (to asking price, mind you) and even to shipping costs. I've also had simple questions not answered (such as 'is it under warranty').

One time, I was interested in an item, exchanged emails, found out the fellow was local, discussed the gear I had. He then offered to drop by and demo it for me (he gave 'airs' of being a dealer or broker of some sort, based on AG info, and had many items listed).

I then informed him I had decided against the item, as I was going another route. I asked him what other lines of gear he specialized in. No answer, not another peep.

So, these fellows have excellent feedback here, but I will NEVER deal with them again. Period.

I now have a folder where I keep 'orphaned' emails from people I do not want to deal with. I look at that list when I'm interested in an item. If they are on there, well you know.

KP
killerpiglet
from what ive learned selling over the net and especially here and selling "high end" is that people who buy this stuff are finicky about stuff. No sale is a sale until I have money in my PayPal acct. I am not going to lose another sale trying to wait on a person who says they want "X" and then finds it isnt the proper shade of Black. It goes both ways, I placed and ad for an Audio Rack, it said it was "BlacK". I got 4 emails asking what colour the rack was. Is it curtious to email back? Sure, but it is also coutious to read before asking. I emailed back 3 of the 4, did they email me back they wanted it? Nope. I sold it to a person who knew what it was w/o question. Not, do you have a picture. This is a pet peave of mine, people get lazy and dont use the resource of the computer under their hands. Go to the makers web site and try to find specs and a pic 1st. I always do that before I ask a seller info about what they are selling.
I do not expect dealer-level service, but if we have emails agreeing to price and shipping costs, I would expect to hear back. Or at least have my subsequent emails returned.

I know there's not much to be done, and I know the pitfalls.

I felt the need to vent, so climbed on a soapbox and I've enjoyed venting.

For the record, I have not been scammed in any way, and the transcations I've complete have all been very smooth and cordial. This is just a 'manners' issue with me.

KP
Had an experience where I purchased something from someone and wired the money overnight. It took 3 weeks for this guy to ship and that was after I leaned on him heavily. The leaning caused only great friction (The excuse was a "lack of packing material"...Hmmm). At any rate I had to get out the Ugly Stick so when my item was delivered on my door after 4 weeks since payment it was thrown into a box fill of popcorn...and that is all it had to protect it. BAD packaging. Fortunately nothing was damaged and I still use it often. Of course I couldn't leave any feedback as he had not left mine and was trying to make me out to be Mr. Nasty. Geez, get real.
From a buyers standpoint I will pay more and will more eagerly pursue a sale with someone who has a proven track record. I used to deal a lot on Ebay as audiobeer but finally just couldn't take it anymore. But it didn't take long to figure out who you could look forward to dealing with and competing with on the last second sniping. I had over 200 positive feedbacks without one negative. I easily could have had 10 negatives simply by posting the truth about the way the other party handled the deal or the crap they sold. The bottom line is after a while you can get a good feel on how a deal will evolve by the way the other party answers questions and is willing to give his/her phone number on a higher dollar item. I have never been ripped off to this day but I have purchased items that were misrepresented. In the end if you do have 2 similiar items on sale and one seller has more positive feedback and the other is a newbie here like me, I'm going with the feedback.
I re-read my post above...I did leave the guy feedback, but it was not Negative feedback or even indifferent out of self protection. That was the only time I have ever had an issue on a product or delivery whether it be here or Ebay or anywhere else for that matter. I have a recent purchase somewhere and everything went great but after 3 tactful and polite requests the seller has yet to leave any feedback for me. That is really annoying when you don't do deals that often and can use all of the honest feedback you can get! I see other similar gripes above on people dissapearing after you have made a deal and agreed to terms. It's really low class to tell someone that they can have the item and then never even mail back but the ad pops up as "sold". Well, I'm the one on a saopbox now. Somebody else needs to kick it out from under me and have thier say for a spell now.