Yet another Hum problem


Okay, here goes. I have a Monster 2000 power center. The ground indicator light shows that the outlet into which it is plugged is grounded. Other surge protectors also show the same thing. I have a Rega Planar 25 with a Rega cartridge, I have a Musical Surroundings Phononome phono preamp, a Krell KAV300i, CAL Audio CL 20, a crappy VCR and a crappy TV with cable. Everything is plugged into the Monster. When I turn the volume up I have a steady hum when the phono is chosen as the source. When the volume is set at the typical level at which I listen to records, without music playing, the hum is not audible, or just barely audible, even with listening very close to the speakers. The hum is steady and audible as I turn up the volume towards the midway point. There is no hum with any other source selected. I unplugged everything from the power center except the Krell and the phono preamp and the hum was still present. I tried cheater plugs, a different turntable, a Creek integrated that I have and the hum is still present. I tried plugging the amp and the phono preamp directly into the wall socket and the hum is there. I also tried different cables but the hum persists. Should I ignore it since it isn't audible when I listen to music? Is something wrong with the preamp (the dealer told he would swap it) or is there something wrong with the wiring in the wall? (I live in an apartment building) Thanks for your input.
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Have a read of the following webpage as this may help you. http://www.jensen-transformers.com/an/an004.pdf, regards, Richard.
Some follow-up. So far nothing has changed. I'm going to check the gain settings on the phono preamp. If that doesn't work, I'm going to call the guys at Jensen Transformers (see the last post before this one). If their little box has a money back trial period, then I'll try that. Thanks for all your suggestions.
I had a hum problem & the problem turned out to be the CATV connection. I installed a Jensen Transformer piece between CATV line from the wall and VCR, and no more hum. Also took care of a mysterious feedback loop in my phono system. Sound familiar? Good Luck.
I have read your post and have a few questions for you. I thought I read that you swapped out the turntable. I also read that you swapped out your Krell and Phono preamp with an integrated amp. If this is true you undoubtly have a problem with the outlet. You never know what you are up against with house wiring these days. I have come across some funky wiring in my travels. I have seen outlets where there was no ground wire so the ground prong and neutral and neutral legs were tied together at the outlet box. Nothing would surprise me. Have you tried another outlet on another circuit. Give me some feedback so we can figure this one out.