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I feel like a toothless hillbilly - PW DAC

I recently purchased a PS Audio Perfectwave DAC with a Bridge. Everything I read in the manual before the unit arrived would end with something like; "and just plug it in and it will automatically download the drivers and take care of the rest".

Fastforward to today: unpacked the unit and connected the USB input on the DAC to my computer. Nothing worked on two different computers. The big problem I am having is that the owners manual seems to be out of date, and PS Audio is still improving it's latest offerings....but this is very different from the way it is portrated online. For the record, I sell hospital medical equipment and electronic medical records interfaces, so I am not a twit (though I am having my doubts now). The big problem for me right now would seem to be that there are so many connection options for the PW DAC that I don't know how to just play music off my computer.

Please tell me where to start (just to play music from iTunes):

1. Twonky
2. eLyric
3. iTunes
4. USB or CAT5 cable

I will be setting up a network later (which should be a laugh), but for now I just want to hear music!

Thanks in advance,
Jeff
jeffatus
sgr's avatar
sgr
689 posts
 
Congrats!
Have fun ripping your CDs. Best of luck.
cal3713's avatar
cal3713
1,421 posts
 
I know you didn't ask, but let me also put my vote in for the Mark II upgrade. I ran into a dealer that was selling them for $700 and that was some of the best money I spent on my system. I liked the PWD before, but this created wildly better sound... although I primarily use the USB connection to stream audio from my computer to the DAC.
sacman
125 posts
 
Cal3713, could you share the dealer info if possible as I'm looking to upgrade my PW MKI. Thanks.

QN
cal3713's avatar
cal3713
1,421 posts
 
Sorry, I lost this thread... anyway, I'll provide a link to that dealer's audiogon listings. You should be able contact them through one of the active sales.

http://app.audiogon.com/listings?seller_id=309776&show_media=true
whart's avatar
whart
2,977 posts
 
FWIW, (and it may be nothing), I had a similar problem when i recently bought an HP 'wireless' printer/scanner to work with my new Apple stuff. Although the advertising makes it seem like it's plug and play, the manual is sorely out of date and the discs that came with the unit were also out of date. Only after I got on the phone with the HP help desk did I learn that the correct software had to be downloaded from the HP site and even that was not the end of the process. Lot's of configuring, etc. Two hours on the phone with helpdesk- thing works perfectly. I could not have done this alone (perhaps because I find most digital stuff not to be intuitive in the same way analog is) At a minimum, you'd think the manufacturer could pack a slip of paper in the box that directs you their site and support number in the first instance.
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