Is Genesis out of business?

I had a problem with one of their products and they never returned my emails or phone calls. Be very wary of a company that ignores their customers. They may make a great product but if you have ever needed to get something fixed you understand the importance of customer relations.

As usual, AlbertPorter is right on.
This is the 2nd time in 8 months that I have seen this thread. Last time I saw it someone from Genesis (not Phil) posted saying that everything was fine. I never liked Genesis since I had to wait 14 hours in the cold rain in Maine winter for tickets, and you shouldn't either.

Here is the prior discussion on this topic here at Audiogon.

http://audiogo5.iserver.net/cgi-bin/fr.pl?ddgtl&991781266&read&keyw&zzgenesis

I also wanted to add my voice and share my experince so far. I have called then 3 times regarding a probelm with my 350 amp that trips the circiut breaker every time I plug it in the wall, Even though I have a 40 amp circiut. I am still waiting for a response.

if your amp trips the circiut then it more than likley has a bad transformer. send that puppy back. maybe it would be quicker to fix it locally.