2. analog
  3. 189073-18419

Has anybody else had problems with orders from Lounge Audio?

I ordered a Lounge LCR MK III phono preamp on January 22nd and have not received it or any word from Lounge about any delays. I've left two messages on their contact page without a response. I just left a third message tonight.

rodzilla47
bmell
2 posts
 

Does anyone have the Lounge Audio phone number? I can't fid it anywhere on their website.

I'm having trouble getting any response from them, after I paid for an LCR Gold via PayPal (Lounge Audio apparently only takes PayPal and Venmo).

bmell
2 posts
 

Got the phone number (which I asked for in my previous post). Talked to him (it's a one-man shop) and the order is in process. I will be waiting several weeks for my unit to be built. He noted that the estimated timeframe for orders on the website is wildly optimistic and doesn't represent his current backorder list, but he hasn't been able to get his website person to come back and revise the website (not something he is confident fiddling with himself). 

dewmonster's avatar
dewmonster
14 posts
 

He will ONLY process new orders after putting out the fires of previous customer orders with complaints. 

He Stated, PayPal locks his account with an active Dispute, so they get priority. After agonist 2 years, he's basically just stolen my 600.00 dollars and Ghosted me.

Unfortunately Stereophile will not answer E-Mails to their listed Editors' purgatory Account, and yet  Continue to endorse this Criminal in their Class B Products!

In a Sense it makes them Complicit. 

dewmonster's avatar
dewmonster
14 posts
 

Lounge Audio and Sterephile team up to embezzle money from Consumers. 

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