Paypal Friends and Family

I had a business account with PP.When I sold something I would be charged a fee,but when sending cash for a birthday gift or something using F&F there was no fee.A couple of years ago they began charging me a fee for F&F also so I closed the account.

wig,

So, it sounds like if you use PayPal Balance to send F&F payment there will be a fee. Is it a set amount or does it vary by the $ amount?

ozzy

@ozzy 

It appears to be a flat $4.99 fee as I made another purchase last night from balance and checking account and noticed fee.

Wig

Just to complain a little more about PayPal. I ordered an item on Dec 7 for about $2100+ and paid via PayPal credit. The next day (Dec 8) I changed my mind, and the merchant granted a refund. I have it in an email.

To this day, I have still not received the refund and PayPal Credit shows that I still owe this amount.

I have contacted the merchant, and he claims he granted the refund the next day.

I have called PayPal and PayPal credit several times now and I must say it was very difficult to communicate. They either hide behind being stupid or pretend they don’t understand English. They keep saying it was refunded to my PayPal balance, but I already had more than that amount in my balance to begin with, and the refund was not added to it.

I ended up filing a claim and have been told it can take up to 60 days to complete their investigation.!

Just warning you guys the PayPal system is verrrry rocky...

ozzy

Fees | PayPal Consumer | PayPal US