Timbernation Platform Problems


I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem

I'm about to order from them, even though some of the haters posted numerous times on this thread (we understood with your first post you aren't a fan).  Seeing their work and talking to owners convinced me to move forward.

I've had only one experience. The rack arrived with cosmetic damage. Whether this occurred in transit or was shipped this way, I can't say. 

I don't care for the sonic signature of maple -- too bright for my tastes. 

I don’t remember who, but someone is making racks using Baltic Birch plywood instead of solid maple or other woods.

Anyone with metal racks (such as those of Solid Steel) can have a local woodworker cut a sheet of Baltic Birch ply into shelf-size pieces, using them in place of the stock MDF shelves.