Magnepan 3.6R tweeter replacement - Any suggestion


One of my tweeters are not working, my dealer has shown frustration trying to get the proper support from Magnepan, I have also called and left messages and no response from Magnepan. 2 months now and multiple calls and not a single response. I just wish to buy a pair and replace them myself This is not usually the case since Magnepan are usually very nice and good with responses.......I like my Maggies and not sure what can be done, I am now reading some other threads with service support delays and concerns, anyone out there with some suggestions would be appreciated, thanks
rapogee
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Mofimadness --

Yes, I mistyped. They were 3.3/R speakers, circa 1990 +/-

At least that's how I advertised them when selling! :)
Thank you so very much for the responses, I will definitely do that. I know they have great support but will try again. Yes I have replaced the fuses accordingly and I am sure its the fuse. Thanks everyone, very promising to hear this. Thanks again and Merry Christmas to all

RS
Just got of the phone with Sheila at Magnepan, you guys are right, she responded like a true superstar!!! Top notch advise, knowledge and service! Tweeter kit is on its way, Just awesome!!!

Thanks again