What's your experience with snooty HiFi salesmen?


I began my Hifi journey in 1976 at a shop in Birmingham MI called Audio Dimensions. He was a Magnapan and ARC dealer who was kind to a 15 year old kid who bought a set of MG 1s with paper route money. The ARC amps he carried were about $4K back then- a LOT of money in 1976. In the beginning I drove my MG 1s with an old Fisher Studio Standard integrated amp. Since those lovely innocent days I have encountered some real buttholes. They act like they are doing me a favor as they quiz me about what gear I have and if I'm listening to "approved" recordings. Needless to say I don't buy from those guys. Several wives and businesses later I'm back into the hobby with a much vengeance as a 61 year old  can muster given only so many free hours in a day and only so much cash to apply due to my other vices: Classic cars and salt water fishing. 

Have you ever encountered a really good or really bad dealer (or employee) that changed your buying actions?

Darko posted a video on this topic which I found really enjoyable. Many of you have already seen it but for those (like me) who discovered it much later here's the link: 

https://darko.audio/2022/09/audiophiles-are-snobs-with-money-to-burn/

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I think 'snooty' is where a dealer is disdaining or dismissive of a customer, particularly a young customer, who hasn't much money to spend.

This happens quite a lot.

Sadly, Audio Dimensions closed for business back in July.  Always knowledgeable, old school store for sure.  

@oddiofyl  been to all 3 of those myself and agree they have all been very down to Earth and friendly. In fact I just bought my Revel’s at Natural Sound back in October. Even though I could have received an extra 10% going online (and gotten them much quicker) for the package, I still went through Larry at Natural. He took the time to set them up, spent time with my wife and I, and also left us alone and made us feel completely comfortable. I did tell him I could get them sooner and cheaper but that I wouldn’t do that after the great customer service he provided. Then he had his stock guy deliver them to me to save the sales tax as I am in Nashua…

 

Same same with Fidelis (Marc) and AV Therapy. Good down to Earth people man!

I just bought a cartridge at Natural Sound.   I was surprised at how many they had on hand to choose from

Larry and Mark at Natural Sound are good guys.   I prefer to shop locally when I can and will take the 45 min drive to Nashua often to save tax.    That was good of them to deliver.   Enjoy