@sfcfran That's a real shame, but I understand after a bad experience not going there again. Sounds like it was definitely defective, not just the connector.
I have had all 3 versions of the Mapleshade HDMI cable. The last, v3, was a huge jump over the previous 2 and better than any other HDMI I have ever tried. It even massively improves the Xbox X video output. It was way better than the Nordost Heimdall HDMI. I admit to not yet having tried the Valhalla HDMI, perhaps that one is king, but look at the cost differential...
The Vivlink 3 has much better physical geometry than the previous versions, being a single conductor run, but it has the usual Mapleshade negatives, fragile construction, and its shield cannot touch any metal, it essentially has to hang in the air, or only touch wood. But like all Pierre's designs, that's the price you pay to get the world beating performance.