Innuos Zen MK3 won’t transcode DSD to FLAC


Recently got the Zen mk3 and using a Sonnet Morpheus DAC that doesn’t do DSD, so I selected that open in Sense so it would convert DSD to flac on the fly. Well it “plays” you can see the timeline go, but no sound. I turned on Roon Core Experimental with squeeze lite as endpoint and Roon plays/converts DSD fine. 
 

anyone else experience this issue or could test?

128x128kray

My experience with Innuos support has been pretty good.  I had connection issues.  After two or three emails I had a live session with a tech.  He diagnosed that the problem was with another device of my network, and figured out which one!  Innuos has just introduced some new products which are getting some hype, so I can imagine support is a bit overwhelmed.

If you'd like I can post your issue in the group and report what they say.

If you could post for me, that would be great @label19 then let me know if you need any other info along the way. 

Go into the Innuos sense software and click settings and then advanced. Check the box to limit signal to 96khz.