Enleum AMP23-R buyer beware!


My frustration has finally gotten the best of me.  I ordered (put a deposit down) an Enleum AMP23-R back in March based on the word the dealer got from Enleum that the order would be filled in 2 weeks, or the beginning of April.  It's now June 7th and no word from Enleum about shipping any units.  I know my dealer has been in touch with the company and the company is not responding.  They are also not giving any updates as to when units might be shipping.  

This is a bad look for Enleum and frankly has soured any excitement I had for their product.  I would steer clear of Enleum at this point.  I understand that a few units have been released to certain people for review purposes, but that also leaves a bad impression in my mind.  If you promised to release a certain number of units back in March to people who put money down and you can't fill orders now in June, it tarnishes your reputation as a company doing business in the high end market.  It doesn't matter how many rave reviews your product gets if you give the impression that you don't give a crap about your customers.  

The company says Enleum translates to "Enlightenment" which is just marketing mumbo jumbo.  Let's see if owner Soo In Chae will step up to the plate and treat his customers with respect.

sense63
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I heard about a week ago on Head-fi that Enleum has a Facebook page and they've given updates on delivery.  I think there is a batch that will be shipped in the next few weeks and another batch at the end of September.  

The Enleum 23r is worth the wait.

Far as communicating, that doesn't seem to be Soo In's strong suit, but he has answered me each time I've written, and I get the impression he is somewhat overwhelmed by the unexpected demand.

If you want an incredible sounding amp in a small form factor with unique design, again, the wait is worth it.

See if Mike at Suncoast Audio has any in stock.