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FEX EX Damaged New Legacy's

I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and  indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ...... 
nitrobob
speakermaster
738 posts
 
sorry that happened to you too bad
missioncoonery
1,205 posts
 
Fed ex is typically the worse as their drivers arrare  independent not union like UPS...i had a subwoofer sent from Rel in California via fed ex.Big dent hole right in the center, of the box fortunately it didnt damage the sub..When i pointed out the fist size hole  in the box the fed ex driver actually said to me"why would you have us ship something that far"?
zappas's avatar
zappas
164 posts
 
Same thing happened to me usus delivered a damaged jbl bluetooth speaker to me.
johnfritter
62 posts
 
Fedex this year alone has lost. I mean LOST as in we have no idea what happened to it lost. Not 1 but 2 6.7L power stroke Diesel engines. These are shipped in big 5'-6' square black totes or equal size palleted crates. 1 8' super duty bedside these ship in a 10'x5'x2' crate. And a catalytic convertor the size of an average 6' tall man! How can you loose stuff that takes a forklift to move? We are not a large dealership I can't imagine what it might be like for a high volume shop/parts dpt.
My recently shipped Aric audio preamp shipped Fedex and found a place to hide in Chicago for a week before it was finally found and shipped. I felt lucky they found it, they can't find an engine the size of a VW bug.
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