Fed ex is typically the worse as their drivers arrare independent not union like UPS...i had a subwoofer sent from Rel in California via fed ex.Big dent hole right in the center, of the box fortunately it didnt damage the sub..When i pointed out the fist size hole in the box the fed ex driver actually said to me"why would you have us ship something that far"?
FEX EX Damaged New Legacy's
I just had to refused shipment on a pair Legacy Foundation subs. They were skidded, stood on end, strapped, and very nicely packaged. But....two big holes in the upper part of the corners revealed a nice blemish/scuff and indentation on the front of one of the speakers. The Foundations use no grill, so what's visible is going to be REALLY visible. At a list price of 4350.00 dollars a piece you would think whoever checkmarks the damage at Fed Ex would have a look. I say that because the driver admitted his paperwork showed " damaged" ... I took pictures, called my dealer and he's taking care of it. I'm not a bit concerned as Legacy has always been super to deal with. Crap ......