HiDef streaming troubles


Anybody have trouble streaming hi-def? For me, streaming HiDef from both Qobuz and Primephonic is iffy at best, and it's getting worse by the day. I can stream CD quality with no issues but when I try to go above it, more often than not I just get silence, even though the worm does crawl happily across the screen.  As of today, my luck has gone from 50% to a solid Zero. Anybody have this trouble? Qobuz denies any problem with their transmission.  Quobuz declared my streaming ability fine, as well. Mytek checked out my Brooklyn BB and said it ran perfectly. I stream via Ethernet, too, not that who-knows-what WiFi stuff.
edcyn
Yes, there is a Qobuz app that you install on your device.

I use Android and I have a Qobuz app and BluOs for my Bluesound. When I hold down the Qobuz icon it says "App Info" and I can click on it.

Maybe uninstall the app, then install it again?

@edcyn, As per your post, "It’s only in the past couple months that my Hi-Res ability has been iffy". 

This means it was recently streaming hi-res and now it is not. Have there been any changes made to your system in the last few months? Are all your settings in ALL devices set correctly? Have there been any software or firmware upgrades that might have reset some settings? Please double check your DAC and ensure all cables are okay and so are settings.

I believe you said the h-res steaming was an issue for BOTH Qobuz and Primephonic. This probably means these streaming services are okay and the issue is your configuration, etc. As I posted above, please also update the firmware in your router and Extender, if you have one.

If you continue to have these hi-res steaming issues, please list you hardware and software. I am running out of suggestions and am hoping someone else can find the issue.

BTW, it might be something ’obvious’, so please review everything again (sorry). For example, could it be a hand-shaking issue between your streamer and DAC. Please reboot these devices in a different order than before (maybe DAC first and then the streamer, etc.).


Thanks for all the suggestions. I think I've tried them all, but ya' never know. BTW, I have not made a single change to my set-up since before the troubles began. Yeah, maybe a cable switch. Yes, my Windows laptop is always updating itself. And, apparently no matter what, my Mytek never tells me my streaming rate is anything else than 32 bit, 44.1k. 

Hgeifman -- my Brooklyn Bridge is both streamer and dac, so it's pretty impossible to unplug-replug just one of 'em. I also have no idea what particular version of software I'm using. How do I ascertain what I got? Right now, only the Brooklyn Bridge is connected to the router via ethernet. Should I try to connect my laptop/controller via ethernet as well?  

@edcyn, Sorry, I am out of suggestions.  

I am not familiar with the Brooklyn Bridge. I suggest you connect your laptop using an Ethernet connection and see what happens.  If Qobuz is running on your laptop, you definitely want to use an Ethernet connection for the best sound quality.