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How long to rebuild library on Innous Zen Mini Mk II?

I just received a used Innous Zen Mini Mk II. I started it through the my.innous.com site. It appeared on the system and I was able to start ripping (very fast). I burned about 10 discs and want to try the playback, but when I go to library, it continues to search. I went to the system settings to clear and rebuild the library, but after an hour it is still going. How long should I expect it to take for so few discs?
oldears
oldears OP
386 posts
 
My apologies to Innuos. I had misspelled as Innous, and have now received responses from them asking for details, and am hopeful they can correct the library problems.The moderators can remove this chain of messages if they wish.
oldears OP
386 posts
 
Nuno Vitorino, R&D director (founder of Innuos) set up a remote session this afternoon (Sat 10 PM in UK) and went into the operating system to redo settings. The Zen Mini Mk II now works correctly.
I cannot imagine any better customer service, and this is for a used, discontinued model!
coach59
50 posts
 
Oldears, I had a similar problem with my Zen Mini mk III. I could't access anything. A power surge had knocked something out. I set up a remote session with the guys in the UK, and they stayed with it until it was fixed. I agree, great customer service.

oldears OP
386 posts
 
While setting up the Innuos Zen Mini Mk II, I have been running it by USB cable into the USB DAC input of my Oppo 105 (with output modified by EVS) into Focal Elear headphones.Today, I ran it into my main system with an old M2Tech HIFace USB dongle across the room by a BNC cable into my even older Theta Gen Va DAC with balanced out cables.OMG, I really didn't expect it to sound this good!Happy Ears
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