Aesthetix Io transformer noise


Calling Aesthetix Io owners. How normal is noise ( a constant buzzing sound) from the transformer in the power supply ? Should it be audible 5 ft away ? This is a new unit with barely 20 hrs on it.To hear anything from the transformers on my Parasound JC1s I have to put my ear up against the top plate and then only faintly audible. Experiences will be greatly appreciated.


rost
thnx to all.
have since contacted dealer and am waiting for response from Aesthetix; hoping to get this resolved asap because aside from the transformer noise and lack of full breakin, the unit already began to sound very promising.

rost, sorry to hear about your difficult experience and happy to hear your local dealer is helping you. I have a system with Aesthetix electronics and dealing with Jim White has always been a great experience.

I upgraded my Aesthetix Rhea to the Signature version and it came with a new warranty when the work was done. Maybe yours would have received an extended warranty as well.

Best of luck in resolving your problems.

Jim Perry
jperry583 posts04-18-2016 2:14pmrost, sorry to hear about your difficult experience and happy to hear your local dealer is helping you. I have a system with Aesthetix electronics and dealing with Jim White has always been a great experience.

Agree.
In all fairnessI feel it is important to let all know that I´ve been contacted by Jim White stating his wishes to solve this issue ASAP.