2. pc-audio
  3. 1421176508

Streaming Audio is Trying My Newbie Patience. Help

PC rookie here, trying to learn.

I purchased Amarra HiFi and cannot get it to work when streaming Internet radio. I also downloaded the trial of Amarra 3.0 which theoretically does play streaming files,, but still no luck. I've also tried a few of the other players, Decibel, JR River, etc and still am baffled.

All players will work with my iTunes playlists. But improving streaming radio is also a priority.

My main computer is a MacPro 3.2 GHz Quad-Core Intel Xenon. 10 gigs RAM. OS 10.8.5.

My laptop is running OS 10.6 , Intel, 2 gigs RAM.

I've uninstalled all programs and reinstalled. I've deleted every plist I can find relative to those programs. I've started and restarted both computers. I am very keen on making this work. :)

Thanks for any suggestions.

Ps
ps
hgeifman
2,113 posts
 
Zd542: You have to uninstall the old version of Amarda sQ before you install the new version. I have suggested to Sonic Studio that their install software should perform this step.
hgeifman
2,113 posts
 
My Sonic Studio contact reports that one of their experts have been in contact with you and that a remote support session is scheduled for next week with you. You should be operating okay after that. This is outstanding customer service from Sonic Studio
ps OP
744 posts
 
HG wrote:
"My Sonic Studio contact reports that one of their experts have been in contact with you and that a remote support session is scheduled for next week with you. You should be operating okay after that. This is outstanding customer service from Sonic Studio"
YES! We are scheduled for Wednesday Jan 27 PM and I am excited. I'm also impressed with their customer service because one of the primary personnel took the time to call me personally.

Thanks again, HG.
ps OP
744 posts
 
Update:
First of all, I'd like to publicly thank Mr. HGeifman for all his support on my behalf.

I now have Amarra sQ running on my desktop computer, which is a Mac Pro with Mountain Lion. It's working fine. The next step is to find a pair of good desktop speakers.

But, the Mac laptop I've been using for streaming in my primary audio system may be too old to load Amarra sQ, although Amarra HiFi runs fine on that machine.

I'm awaiting a response from Sonic Studio to determine if I need a newer Mac laptop.

Hope this helps a few other folks out there who may be experiencing similar difficulties.
More to discover