After perusing the Coincident website, I discovered one comment attributed to Trelja ( which was posted years ago) which I have instructed my webmaster to remove forthwith.
Our policy is that we post customer comments as we receive them. In fifteen years we have not received a single objection from anyone until now nor has any individual requested financial compensation to have a comment posted. If anyone raises opposition to having their comments posted , we will gladly remove them. We will never offer a monetary inducement to receive a customer comment.
The theme initiated by Trelja, is that since Coincident has grown to such an extent since its inception, a less attentive, responsive attitude towards interested buyers has developed. Nothing could be further from the truth. Coincident has grown tremendously over the years and become a true success story in large measure because of our devotion to our customers. Coincident sales would not be increasing every year because we are offering less in the way of service. This is nonsense. We strive to provide the finest support, service, and expeditious shipping of product possible. No matter how hard we try, we acknowledge that we will not be able to satisfy 100% of the people, 100% of the time.
I will no longer entertain any further dialogue with you( Trelja) as you are not worth the time or the effort. Continue to malign me at your pleasure. For whatever reason you now have a rather large stick up your ass and you feel the need to attack me personally. The wonders of free speech on the internet ( with the additional advantage of anonymity) gives everyone a forum to vent.
You can continue and no doubt you will, but it will be without my participation.
If anyone has any questions or comments about Coincident, I invite them to email or call and I guarantee, a timely reply will ensue.
Israel Blume
