I worked in the moving and storage business for many years moving some of the nicest things imaginable. I could ship the Mona Lisa if required. The first thing that I think of when I order something is how it's going to be packaged for shipment. I always ask for it to be put in a very secure box and use extra bubble wrapping, etc. I recently ordered a couple of expensive iron hand planes for a woodworking project. They came in a flimsy box that contained very little paper inside. UPS left a crushed and empty box on my porch. After discussing this with the shipper, they sent a replacement in the best packed box I have ever seen.
It is worth mentioning that I have seen carriers taping up boxes on the truck in front of a destination to make it look like the carrier isn't at fault.
It is worth mentioning that I have seen carriers taping up boxes on the truck in front of a destination to make it look like the carrier isn't at fault.