Not isolated. I emailed inquiring about the capacitance of the Ultra 6 cable---no response--of course I could have called, but it does not excuse ignoring emails.
XLO responsiveness
Has anyone ever received an e-mail response from XLO? Its Web site says someone will respond within 24 to 48 hours. That sure hasn't been the case when I've sent e-mails inquiring about products. I'm still waiting. Thanks.