Wyred 4 sound has great customer service


I would just like to send a public kudos to a greta american made product. I bought a DAC2 form wyred several months ago but did not even open it for 4 months. I could not get it to work but I thought that I had set it up incorrectly. Two months later I tried again and realized it wasn't working. So six months after purchasing it I sent them an emali saying that they had sent me a defective unit. Sight unseen, no questions asked, no further tests the sent me a new one. They didn't even charge shipping. They didn't ask me if I had dropped it or hooked up incorrectly or used the wrong OS. They just trusted me, and sent me a brand new unit. Which by the way sounds great through the USB port. These guys are manufacturing in the US, selling at a great price, and provide unsurpassed customer service. Check them out
rgcards

Showing 1 response by warpig

I have to agree also and reviewed them here http://www.resellerratings.com/store/Wyred_4_Sound.

Before purchasing online I always attempt to check out http://www.resellerratings.com/ before purchasing as I have been burnt in the past.

I do not know if it is even needed on some of the companies whose items are talked about on audiogon. Though it is always nice to give feedback for a company you are happy with.