Lousyreeds1...OK, maybe you better have someone who is familiar with electronics look at it. Hopefully it is just a simple adjustment which they might even do for free (if they want your further business).
A "Pot" is a Potentiometer, which is a variable resistor. It consists of a length of conductive material, often in a circle, with high resistance, and a sliding contact so that the length of material which the electricity has to pass through can be changed by moving the slider. Obviously this changes the resistance to the electricity passing through the material. Pots are used in many parts of circuitry, not just volume controls, although that is best known. The typical audio power amp output stage has two transistors, one connected to the (+) power supply, and the other to the (-) power supply. When there is a signal it causes the transistors to conduct, one more and the other less, so that the signal appears at the output. When there is no signal these two transistors should conduct equally, so that the output is neither (+) or (-). Since transistors and other circuitry are not all exactly the same an adjustment pot is provided so that a good balance can be achieved when there is no signal.
I hope this will help you avoid a snow job when you deal with the repairman.
PS: This problem is most often caused by playing too much dissonant music :-)