Ozzy, I appreciate your sentiments and concern that I had to wait a couple of months. As I acknowledged in my earlier post, I really am borderline O/C and I wavered back and forth about whether or not I wanted silver or black trim and ports, and was given a pretty quick build date, as I am sure there were already orders in the system for people that did not have their speakers at all. I did have a perfectly great sounding pair of speakers and was in no hurry. Being totally honest, and to show how accommodating Wilson was, they had already started production on my replacement black speakers when I decided I wanted to change to Macadamia Metallic. In all honesty they should have told me tough luck, your black speakers are already under way, but they graciously told me that would be more than happy to build and paint a set of custom speakers and would surely sell the black ones due to their popularity. Since the Wilson Gloss paint system does not come out of a can of Krylon (no offense to Krylon) and makes automotive paint pale in comparison, it does take a while for the speakers to make it through their production and shipping process. They had to ship them to my dealer which is in Tennessee and set up a date and time to deliver and set them up for me in Kentucky. My sales counselor was out of town at CES or CEDIA or somewhere when they received them and one of the employees at HiFi Buys was kind enough to crack one of the crates to tell me how amazing they looked.
As far as swirl marks, nicks, chips, dings, or anything of that nature, I feel absolutely certain that paint just doesn't fly off of speakers, cars, or anything else with no reason. How can anybody expect any kind of finish to hold up if it is bumped into, knocked around, or whatever? When you hit the paint on a car there is some give with the sheet metal (or fiberglass), but with a material as rigid as M or X material there is no give at all and if the paint is struck it is going to chip or sustains some damage. It's inevitable.
I am not on the Wilson payroll, I have no special ties, or allegiance to the brand. I just think that they offer an incredible product, with incredible sound (according to my ears), and they have treated me very well.
I have yet to see a person being led into a store at gunpoint and forced to buy Wilson Audio speakers. if they are like me, chances are they went in with the intent to buy something totally different but after a good old fashioned A/B test they opted for the Wilsons.
Can anybody here on this forum name any brand or product that hasn't had some kind of problem, recall, or issue of some sort at one time or another? It's not about the company making an error or having a defective product, it's how they go about dealing with the problem at hand. I can't speak for everyone, but I can say that Wilson has exceeded my expectations in every way.
