Why the limit on warranty to subsequent purchasor?


I have been looking into picking up a used high end CD player but I am finding that warranties are not transferrable from the original owner? I don't understand this. Maybe on a $500 unit, but a $5000 unit with no transferrable warranty, it makes me want to run from that manufacturer.
sm121055

Showing 3 responses by nrchy

The consumer who pays nearly retail, if not full retail is the only one who makes any money for the company. The manufacturer is not responsible to the second or third buyer since thay obviously have no relationship.
Companies who go above and beyond this 'origional buyer' warranty are taking a big risk. Most damage to equipment occurs when it is being moved, so second or third owner of a piece are a much higher risk than the one customer who actually paid them anything.
It would be fiscally dangerous to warranty everything after it has changed hands a few times. I'm not sure, but I would guess this business is risky enough the way it is, who wants to take additional risks???
It is patently absurd to suggest that the manufacturers are being greedy by not transfering a warranty!
What responsibility does a company have to an individual with whom they have no relationship???
If I sell a piece of gear to another AudiogoNer with the understanding that it will work perfectly, and the buyer in turn sells it to another party. If that product fails do I have a responsibility to the second buyer???
These opinions are typical of the 'welfare' mentality of this country. A person gives not one penny to the manufacturer but expects the manufacturer to loose his own money by perpetually repairing the unit. Will all of us 'hi-enders' be happy when all the manufacturers go out of business, but offer unlimited warranties???
If you want a warranty, buy from the manufacturer or his representative (the retailers).
Again, I say this as a buyer who uses 100% used gear (except for a few cables). I am also a small business owner so I guess that makes me part of the enemy.
Sean, I don't disagree with anything you said. I don't know what kind of product you carry/sell but I know from my own experience that HiFi gear is somewhat fragile. Having a costomer drop a lawn mower off their trailer is a lot less serious than having a shipping clerk or dock hand toss an amp into a truck, or out the back door.
I think it is comendable that you offer the warranty you do, but you said yourself that you think you are the only one who does. There must be a reason, besides a distinct lack of customer service, that keeps others from offering the same warranty. I as a shopper would prefer to buy from a business man like you, but I would not require others to offer the same service you offer.
I have about $35,000 worth of gear in my listening room, none of which came with a warranty. I don't have a problem with that. I try to get to know the seller a little before buying higher priced equipment to determine if the person has the same attitude towards it as I have. I can't afford to buy damaged goods, but the lack of a warranty has never prevented a potential sale for me.
Sean, I have more respect for you than ever, but I'm still not convinced the maker of fragile electronic equipment has the responsibility to warranty the piece to anyone other than the original buyer.
But I still love you man!!!