Why one side is very much louder than the other si


I have newly setup my VPI HW-19 MK III with SME V arm and Benz Micro cartridge using Musical Fidelity X-LPS as Phono stage. My other system is:

Power AMP: Pass Lab x-600
Pre AMP: Pass Lab X 0.2
Transport: SONY SCD-1
Speaker: Goldmund Apologue
Power Cable: NBS Professional
Interconnect: Transport to Pre-amp : AudioQuest Sky
Pre-Amp to Power Amp : Synergistic Research Designer Reference
Speakerr Cable: AudioQuest Dragon

As you aware, I have been switch from Vinyl to Digital for last 25 years. This is first time after all these years to try on vinyl again. Unfortunately, the first result is not successful. When play the vinyl record, one side of the speaker is sounding normal, while the other side of the speak is hardly able to hear. When I exchange the interconnect from Turntable to phono ie. swap left to right, the result is reversed. Can anyone able to help me how to solve this problem. Kind regards

LOU
clwong
My Cartridge is re-tipped. The top/front surface of my Benz have no codes on it. It might be the older version? The data are given by my friend.

LOU
They must have done more than just retip the cartridge, they must have done a major rebuild. Who knows what they changed?

I do not understand your friend's cartrdidge data (.53mv sensitivity). Cartridges do not have "sensitivity" in the way that term is normally used.

Unless your friend can provide more information I'm not sure anyone will be able to advise you about using this cartridge.
Thank you for your reply. I do not think my friend would have more information. He said he have already gave me what he knew. Thanks for your helps.