Did the arm skip across the record?
If it did, many things could be at fault. I wouldn't trust any professional installation these days. The number of shops who actually know their way around a vinyl rig is much smaller than it used to be. Learn to adjust your rig yourself. Vinyl is not plug-and-play, things are always changing and you need to learn how to deal with them.
If the arm didn't skip across the record, then you scratched it some other way or the scratch was there before and you didn't notice. New 180g vinyl is no guarantee of perfect vinyl.
If it did, many things could be at fault. I wouldn't trust any professional installation these days. The number of shops who actually know their way around a vinyl rig is much smaller than it used to be. Learn to adjust your rig yourself. Vinyl is not plug-and-play, things are always changing and you need to learn how to deal with them.
If the arm didn't skip across the record, then you scratched it some other way or the scratch was there before and you didn't notice. New 180g vinyl is no guarantee of perfect vinyl.