There are some important additional points I wanted to make for audio. Sensory scientists have found it necessary to distinguish between two types of perception. First is the veridical description of a sensory stimulus, i.e., it's visual, auditory, tactile, gustatory, or olfactory qualities. This strikes me as being similar to what most audiophiles strive for. It is noteworthy that such a so called descriptive analysis is left in the sensory sciences to trained experts. The image of a wine connoisseur may come to mind. The reason is that most "average" people lack both the sensitivity to detect subtle physical properties of products as well as the vocabulary to reliability describe them.
Most companies take their typical consumers into account with a second type of perceptual measurement, which describes the subjective perceptual experience (i.e., feelings and emotions) of their customers. In this case, a sample of people is required because results are based upon statistical estimates of a sample of perceptual judgements. But, consumers are asked very different questions than experts such as, "do you like it?", or "is it pleasing?". In my own research I rely on the psychological theory of Semantic Differentials, which describes three underlying psychological dimensions of experience: a) Valence (like/don't like), b) Strength (strong/delicate), and Arousal (stimulating/relaxing). In addition, I find a fourth Semantic dimension of Novelty (familiar/unfamiliar) is required to describe the full perceptual experience of actual consumers. These psychological dimensions are common to all humans (accounting for differences in language) and are bipolar in nature. That is, for each dimension experience ranges between two polar opposite extremes with a "neutral" point in the middle.
Importantly, only Valence has an obviously preferred polarity, i.e., "don't like" is always a bad thing. The other three Semantic dimensions may range anywhere between the bipolar extremes depending upon one's design goals. So, how do you know what is the best product? A similar analysis of a comparison stimulus may serve that purpose and that seems similar to what is often described in the audio community. But, an imagined "ideal" experience may also be used. I have had subjects in my research imagine their "ideal" product and rate it prior to experiencing the actual products and that provides a target experience profile for actual products. Differences between target and actual products may then be statistically compared within each Semantic dimension.
An important consequence of the multidimensional approach is that two or more products may be both similar to one another with respect to one Semantic dimension and different from one another with respect to other Semantic dimensions. This might explain the seemingly never-ending debate about whether audio systems are different or not. The answer may be that they are both similar and different depending upon which Semantic dimension of experience you attend to. In my research, I always report the entire profile of Semantic scores for each product so that similarities and differences may be directly compared.
One last point (finally!) is that different physical properties of products correlate with scores on each of the four Semantic dimensions. This provides actionable information to fine tune a product to a particular desired level of Semantic experience. I have done a good bit of this sort of thing in my career including with acoustics. Specific acoustic requirements for a particular Semantic profile can be obtained by correlating various acoustic metrics (or expert judgements) with the Semantic scores for a sample of consumers. I have used similar methods to define requirements for visual and tactile qualities of products as well.