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Whoa there podner! Wait just a gol' durn minute about the Pass Labs customer service. I've called there a few times over the years and got nothing but stellar service from Pass. Once I called to buy a power cord for my amp, they sent me one for free. Once I called with a question about my amp, and they guy stayed on the phone with me for about 15 minutes patiently answering questions. I thanked the guy for his time and I asked him what his name was, he said "Nelson Pass".
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Whoa there podner! Wait just a gol' durn minute about the Pass Labs customer service. I've called there a few times over the years and got nothing but stellar service from Pass. Once I called to buy a power cord for my amp, they sent me one for free. Once I called with a question about my amp, and they guy stayed on the phone with me for about 15 minutes patiently answering questions. I thanked the guy for his time and I asked him what his name was, he said "Nelson Pass".
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