Who can fix electrocompaniet amps

Ligi,

Are you using the amplifier in the US? If so, shouldn't you be using a 110 volt fuse?

The ONLY Electrocompaniet certified technician in the United States is Heinz. HE is the person in Florida you were referred to. His name is Heinz Preiss. and his website address is: http://www.angelfire.com/biz/grundig/

His contact information is on that page.

Grandpad (and others) will be interested to hear this, before I invested in the new Electrocompaniet EMC-1 MkII, I called Heinz and spoke with him about the reliability of Electrocompaniet products. When asked about the reliability of the EMC-1, he said, "I have never seen an EMC-1 in my shop". I then asked him about my preamp and he said, "No one has ever sent me an EC 4.5 before".

As it turns out, the Electrocompaniet gear is as reliable or in many cases more reliable than other products out there. Personally, I have never experienced ANY trouble with my EC gear. After talking to Heinz in person, I felt good about EC products and quite confident that if something DID go wrong, Heinz would be able to fix it fast.

P.S. While the Meridian is a good player, the EMC-1 MkII is far superior in every way - it would be a mistake to let a silly thread like this turn you away from Electrocompaniet.

Suretyguy - you are absolutely correct. The reliability of EC is as good (if not better) than other high end brands.

I know I read something about Sony and it's "standing behind the product" I would BEG TO DIFFER! From my experience with Sony, they always seem to find a way to avoid doing repairs under warranty and FORCE you to buy a new unit. This does not indicate that they stand behind their products but simply shows they've discovered a way to profit from their products breaking.

My first Sony DVD player $300) had a lip sync problem which took me a long time to figure out. I thought I was going nuts when the video and audio were off of sync. Sony informed me that they would fix the problem by updating my firmware at a cost of 250 dollars. Geez.. Like I was going to spend 250 to fix a 300 DVD player. So they offered me a 100 pro-rate on a new DVD player.

Recently I purchased a Sony 9000es DVD player BRAND NEW which had the very same lip sync problem. I didn't even bother with warranty I took it back to the store and bought a $150 Toshiba and have been fine ever since.

Then... My Sony Camcorder had a tape stuck inside. When the repair guy finally got it out, he said, "too bad it wasn't a Sony tape because then it would be covered under warranty." I had to pay to have the tape removed simply because it wasn't a Sony tape. Sony = Scam

While some can sit and criticize Electrocompaniet for it's apparent lack of customer service in the US, they must also take into account the fact that EC is a small company with a weak distributor. EC's intent to provide good customer service can easily be illustrated by the recent introduction of the EMC-1 upgrade which allows a customer to go to the next level without spending a fortune to get there - or buying a brand new unit.

Tell me, how many Audio products does Sony build that can be upgraded when they become obsolete?

Ljgj,

Did you ever try to replace the fuse? The AW120DMB draws a great deal of current on start-up and EC spec's a 5A 125v fuse for US power. Your 2A 250 fuse NEEDS TO BE REPLACED!