Who buy PS AUDIO ?

My first PSA piece was a Delta 100 power amp, which for me bested an Adcom and B&K, although a McCormack power amp did put the PSA Delta 100 on the sidelines.

Along the line, I got a couple of PSA power cords, a wall socket, and a used PowerPlay IPC-9000 power conditioner, and with good results.

Fast-forward a bit, and after realizing I needed to incorporate a DAC into my system, I went with the PSA Stellar Gain Cell Pre/DAC.  They had a combo deal initially with the S300, so I got both at the same time, and took advantage of their generous trade-in program.

I immediately loved the sound.  I don't know if it was just the change to Class-D that I was liking, but I liked it.  After a while, I incorporated balanced/XLR connections between the pre and power amps, which raised things up another level.  The quality and fullness of sound at lower volumes is what really impressed me.  I was getting the full frequency spectrum without having to crank it up like I did with A and A/B.  And the noise floor is REALLY low...dead quiet...so much so that I first thought something was wrong, until the music played.  I was used to the low-level hiss from tweeters with A/(B) when you put your ear within a few inches.

Several months ago, I got a deal I couldn't pass up on a new Cary integrated SI-300.2d.  I love all the features it has, and the sound is excellent, but eventually I went back to the (literal) efficiency of the PSA combo.

Next, I replaced the PowerPlay 9000 pc with a new Stellar Power Plant 3 regenerator, and today I should be receiving the Stellar Phono Preamp.  The phono pre will be up against a Rogue Audio Triton that I absolutely love, so we'll see.

As everyone else has mentioned, customer service is outstanding.  Even during this COVID-19 crisis, they have been very responsive and helpful with my recent purchase.  Jake, there at PSA, has been my go-to guy.

Btw, they will be launching their line of loudspeakers very soon, and they also sell AudioQuest interconnects now.

Some people are just dissenters. They want to buck the norm and hate everything most people love.  Paul has really put himself out there and opened the curtain to the behind the scenes workings.  I trust PS Audio and their company MUCH more than many.  Paul often times praises other companies and recommends other companies as well.  

As for my experience, I was/am VERY (2x) happy with my Stellar stack.  No I have not tried every brand, but good lord, this stuff is good.

Not only that, keep in mind, sometimes when someone says they hate something, they were in a bad mood the one day they tried it or their speakers just didn't jive. 

Careful when someone says something is better or worse.  All i know is PS Audio is consistently solid and sounds so good to me.

I am happy with my Power Plant Premier, but PS Audio needs to do something to rein in their out-of-warranty repair costs. $750 to repair this unit (not including shipping) was a tough pill to swallow. To his credit, Paul replied to my email and agreed that this should be a priority for the company.

Just a low budget hifi guy here, but I like the old Digital Link III. But I am sure their 6.1 preamp damaged my tube amp. It was a nice sounding preamp, but I'm afraid to plug it in. And I recall the PS guys seeming reticent and worried about that preamp.
So my impression is their products are hit and miss.

I have been in the audio game since 1975 and used to work in the industry for a few years.
my personal opinion is that if a consumer looks at the many variables of build quality, great sound, fantastic customer service, made in the USA, and attitude towards their "audio family", then PS Audio is at the top of the audio mountain. my system, aside from some very wonderful Thiel 3.7 speakers is comprised of all PS Gear: BHK mono blocks, BHK preamp, DSD DAC, the DMP player (now discontinued and finicky as hell, but well worth owning), and maybe most important of all, the P20 Power Plant. There are a lot of great lines on the market, but when all things are factored in, I think PS Rules. May they Live long and Prosper.