Which Universal Remote?

I had the 880 and just replaced it with a Harmony One because the screen on my 880 was dying. I like the One much better. Feels great in your hand, the screen is much easier to read, the buttons are better and more logically laid out, etc. As others have said, the Harmony's are easy to set up and work great with their web based setup. When I bought the One, I just had to log into my Harmony account and go through the "replace remote" process and my new remote was working in no time.

I also reviewed the Amazon reviews before picking up the One. But, benefitting from having already owned the 880 and being familiar with the Harmony software and programming processes, it was apparent to me that at least 75% of those negative reviews were posted by persons who simply couldn't figure out how to program the remote. Those reviews are littered with comments about what the remote can or can't do that are simply wrong or reflect an obvious lack of understanding or knowledge of the product. In considering any review, good or bad, it's important to consider the source.