There are other companies that function that way. The most "famous/infamous" is Levinson. Or worse; the U.S. importer of Sonus Faber won't even repair their speakers unless you can prove it was purchased from authorized U.S. retailer.
Which amps cannot be repaired locally?
Hi all. I purchased a Niles S-1260 a few years ago and it started shutting down recently after a few minutes of play. I called Niles and they asked I ship it to Louisville for a $650 flat fee plus shipping -- they charge that for any repair. I decided to take it somewhere locally and they could not find spare parts (a controller board or controller board IC). I called Niles, the regional rep and the local rep and none could provide me a controller board or any spare parts. Had I known that, I would never have purchased Niles. Are there other companies with similar policies about not providing spare parts for local repair? Thanks