Where Is Musical Fidelity When You Need Them?


Several phone calls to the service department, U.S. branch of Musical Fidelty has yielded zero response. Left several messages, none have been returned.

What a way to endure a product to the end user. Anyone else have similiar results?

Or does someone know how to get service on a Musical Fidelity product?

If this keeps up, will just ditch the Musical Fidelity gear.
ferrari

Showing 1 response by yipean

I've had an amp in for repair with them coming up on two months now. Rick is the technical director and has been having some health problems in his family, so I am cutting him more slack than normal.

The authorized dealers in the US are not permitted to do service work, so unfortunately, you don't have any other options unless you get a local tech to do the work.

Good luck.