No thats not normal..I could understand if you bought a couple used and that was so,but new should arrive straight and pristine in a proper fitting box to keep it protected.......I would send them bach for sure....
When cantilever not parallel to cartridge sides
A newbie question:
I have only bought two new cartridges so far and found that in both cases, the cantilevers are not parallel to the sides of the cartridge bodies. In both cases, I have to twist the cartridge bodies by 20% or so in order to properly set the correct zenith angle.
I wonder is this normal? or should I send it back to the dealer for exchange?