I also inexplicably became unable to login using my initial user name/PW login credentials at WBF. I could not get the website to send a PW update and repeated emails to the website went unanswered, so I eventually made a small modification to my username, reregistered, and things have been fine for a couple of years now.
Hearing about several of these types of issues in the very small sampling of this thread suggests that maybe WBF could consider providing users improved access and interfacing with their user profiles/accounts and provide more active monitoring of related issues.